Thank you for visiting the Dusky Moon® Website. This privacy policy tells you how we use personal information collected at this Website. Please read this privacy policy before using the site or submitting any personal information. By using the Website, you are accepting the practices described in this privacy policy. These practices may be changed, but any changes will be posted and changes will only apply to activities and information on a going forward, not retroactive basis. You are encouraged to review the privacy policy whenever you visit the Website to make sure that you understand how any personal information you provide will be used. Note: the practices set forth in this privacy policy are for the Dusky Moon® Website only. If you link to other web sites, please review the privacy policies posted at those sites.

  • Who We Are
    • The Website is maintained and controlled by Dusky Moon® Ltd (registered office – Neston Park, Corsham, Wiltshire SN13 9TG)
  • Collection of Information
    • We collect personally identifiable information, like names, postal addresses, email addresses, etc., when submitted by our visitors. You can volunteer some of the information which we request, but you are obliged to provide all information identified as compulsory if you wish to use our services. We also collect details of the purchases which you make or emails which you send through the Website. This information is only used to fulfill your specific request, unless you give us permission to use it in another manner, for example to add you to our mailing list. Information that is automatically logged
    • When you enter our Website, we use your internet protocol (“IP”) address to help diagnose problems with our server, to administer our Website and to help us identify you. We also have the ability to know what type of operating system and browser software you use and to identify the geographical location of your browser. Your IP address is also used by us to gather broad demographic information and to monitor visitor frequency. This is statistical data which does not identify any individual.
  • Cookie/Tracking Technology
    • The Website uses cookie and tracking technology which is used for gathering information such as browser type and operating system, tracking the number of visitors to the Website, and understanding how visitors use the Website. Cookies can also help customize the Webite for visitors. Personal information cannot be collected via cookies and other tracking technology, however, if you previously provided personally identifiable information, cookies may be tied to such information. Aggregate cookie and tracking information may be shared with third parties but this will not include personally identifiable information. You may refuse to accept cookies by adjusting the setting on your browser. However, if you do so, you may be unable to access certain parts of the Website. Storage and Transmission of Information
    • All information which you provide to us is stored on a secure server maintained and controlled by us. Any payment transactions will be encrypted (using SSL Technology). Where we have given you (or where you have chosen) a password which enables you to access certain parts of our Website, you are responsible for keeping this password confidential. We ask you not to share a password with anyone. Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal information, we cannot guarantee the security of your data transmitted to our Website; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try and prevent unauthorized access.
  • What We Do With The Information We Collect
    • We use information held about you in the following ways:
      1. to measure overall interest in our Website and to help us develop it and make it more interesting in general terms;
      2. to provide you with information regarding our services which you have either requested from us or which we feel may be of interest to you PROVIDED THAT you have consented to being contacted for such purposes;
      3. to carry out our obligations arising from any purchases or requests which you have made;
      4. to notify you about changes to our services;
      5. to process your booking and to resolve any subsequent problems or disputes in relation to the same;
      6. to assist us in our internal administration and analyses.
    • Your personal information will not be submitted for use by third parties unless you give us your consent.
    • We will only contact you by electronic means:
      1. with information about services which are similar to those which were the subject of a previous transaction with you; and
      2. where you have given your consent to receiving such communication.
  • Disclosure of Information
    • We may share information with governmental agencies or other companies assisting us in fraud prevention or investigation.
    • We may do so when:
      1. permitted or required by law; or,
      2. trying to protect against or prevent actual or potential fraud or unauthorized transactions; or,
      3. investigating fraud which has already taken place.
    • The information is not provided to others companies for marketing purposes.
  • Commitment to Data Security
    • Your personally identifiable information is kept secure.
    • Only authorized employees, agents and contractors (who have agreed to keep information secure and confidential) have access to this information.
    • We do not store your credit card details.
    • All emails and newsletters from this Website allow you to opt out of further mailings.
  • Privacy Contact Information
    • If you have any questions, concerns, or comments about our privacy policy, or wish to access or change the information which we hold on you, you may contact us by emailing or by phone on +44 (0)1225 811490.
Dusky and Moon
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